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Privacy Policy

HRA Pharma pays particular attention to the protection of Personal Data and to privacy and commits to respect them through the following fundamental values: to respect individuals expectations regarding the use of their Personal Data, to build and preserve the trust of our consumers and other involved people or organizations, to prevent any damage with Personal Data and privacy and to be compliant with the letter and the spirit of Laws and Regulations regarding Personal Data protection.

HRA Pharma provides on-line resources with the aim to give information on health topics and our products.

With this Privacy Policy, HRA Pharma, acting as Controller, commits to process your Personal Data with caution and only for the purposes for which Personal Data have been collected, in accordance with HRA Pharma core values and applicable laws, notably with the General Data Protection Regulation (Regulation (EU) 2016/679).

This Privacy Policy applies to Personal Data collected through the website“Website”).

The following terms “Personal Data”, “Processing”, “Controller”, “Processor”, “Data protection authority” take the definitions given by article 4 of the General Data Protection Regulation (Regulation (EU) 2016/679).

1. Information collected about you when you access this website

For more information regarding the use of cookies by HRA Pharma, please read our Cookies Policy available on the footer of the website. Within this Cookies Policy, you will find information on how to disable cookies if you disagree with their use.

2. What are the purposes for processing and the legal basis?


Legal basis

Managing and responding to your questionsTo comply with our legal obligations and with our legitimate interest to answer your questions
For our commercial needs, notably data analysis, audits, new products development, website improvements, products and service improvements, identifying use of website trends, customization of the website according to your tastes and to determine the efficacy of our promotional campaignsTo comply with our legitimate interest to develop our relationship with you
For the purpose of functional maintenance and optimization of the Website (please see our Cookie Policy)Our legitimate interest to provide a Website that functions optimally
To capture data on user engagement (please see our Cookie Policy) in order to improve the quality of our content on the websiteYour consent
Managing information received concerning adverse effects or quality claimsComply with our legal obligations

3. Who are the recipients of your Personal Data?

The access to your Personal Data is restricted to authorized personnel at HRA Pharma, partners or affiliates who require this data in order to carry out their specific functions.

HRA Pharma will transmit your Personal Data to our authorized Processors which will process your Personal Data on behalf of HRA Pharma. Processors involved in managing consumer care are CPM France and RNI Conseil.

HRA Pharma will also share your Personal Data with relevant authorities as required by applicable laws.

In every case, your Personal Data will be processed according to applicable laws regarding protection of Personal Data according to Regulation (EU) 2016/679.

4. How long will your Personal Data be retained?

In accordance with applicable data protection legislations, the information collected about you when you access the website will not be retained for more than two years.

Regarding your personal information, the retention period is:

5. Transfers outside of the European Economic Area

Personal Data will be processed in the USA and outside the USA in the European Union.

6. Security

HRA Pharma will implement appropriate technical and organizational measures to ensure an appropriate level of security exists to protect your Personal Data against unauthorized access, disclosure, alteration or destruction.

7. What are your rights? How can you exercise them?

Under applicable Data Protection Law, notably the Regulation (EU) 2016/679 you have a number of rights with regard to your Personal Data. Those rights are as follows:

If you wish to exercise one of these rights, please send a request in this regard via email to or by post to Laboratoire HRA Pharma, 15 rue Béranger, 75003 Paris, France, stating both your name and your surname, with a copy of your identity card.

If you have unresolved concerns you also have the right to complain to the data protection authority in the country where you live or work or place of the alleged infringement.

Effective date: July 31, 2018